Privacy Policy

Last Updated: 14/01/2025

At Ideos Technology Limited (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Billing address
• Payment information

1.2 Non-Personal Information

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services.
• To process transactions and manage your account.
• To respond to your inquiries and provide customer support.
• To send promotional emails and updates (you can opt-out at any time).
• To analyze website usage and enhance user experience.
• To ensure compliance with legal and regulatory requirements.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information, including:

• Secure Socket Layer (SSL) encryption.
• Regular security audits and updates.
• Restricted access to sensitive information.

However, please note that no method of transmission over the internet or electronic storage is 100% secure.

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Trusted partners who assist in delivering our services (e.g., payment processors, hosting providers).
• Legal Compliance: Authorities when required by law or to protect our legal rights.
• Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality.
• Analyze user behavior and improve services.
• Provide personalized content and ads.

You can manage or disable cookies through your browser settings. Note that some features of our website may not function properly without cookies.

6. Your Rights

You have the following rights regarding your personal information:

• Access and Correction: Request access to or correction of your data.
• Data Portability: Receive your data in a portable format.
• Opt-Out: Unsubscribe from marketing communications.
• Deletion: Request the deletion of your data, subject to legal obligations.

To exercise these rights, contact us at info@ideostech.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@ideostech.com
Address: 2ND FLOOR SHIASHIE, EAST LEGON, Accra, GREATER ACCRA, Ghana